Legal

Terms of Service

Please review these terms carefully before using our website or engaging our services.

Last updated: November 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Henderson Consulting & Associates website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any modifications.

2. Description of Services

Henderson Consulting & Associates provides advisory services related to Scientific Research and Experimental Development (SR&ED) tax credits, government funding programs, grants, and related financial incentives for Canadian businesses.

Our services include but are not limited to:

  • SR&ED eligibility assessment and claim preparation
  • Government funding program identification and application support
  • Technical documentation and narrative development
  • Financial analysis and expenditure calculation
  • CRA audit support and representation

3. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate, complete, and timely information necessary for us to perform our services
  • Respond promptly to our requests for information and documentation
  • Review and approve all submissions before filing with government agencies
  • Maintain proper records and documentation as required by applicable laws
  • Notify us promptly of any changes that may affect your eligibility for funding programs

4. Professional Standards

Our team includes Chartered Professional Accountants (CPAs) and Professional Engineers (P.Eng) who are bound by their respective professional codes of conduct. We are committed to maintaining the highest standards of professional ethics and integrity.

We provide our services based on our professional judgment and the information you provide. While we strive for accuracy and completeness, the ultimate responsibility for the accuracy of information submitted to government agencies rests with you as the taxpayer or applicant.

5. Fees and Payment

Our fees are outlined in the engagement letter or service agreement provided to you before we commence work. Fee structures may include:

  • Contingency fees based on a percentage of funding received
  • Fixed fees for specific services
  • Hourly rates for certain advisory work

Payment terms are specified in your engagement agreement. We reserve the right to suspend services if payment terms are not met.

6. Confidentiality

We treat all client information as confidential. We will not disclose your information to third parties except as required to perform our services, as authorized by you, or as required by law.

Our confidentiality obligations are subject to professional standards and legal requirements that may require disclosure in certain circumstances.

7. Limitation of Liability

To the maximum extent permitted by law, Henderson Consulting & Associates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from our services shall not exceed the fees paid to us for the specific engagement giving rise to the claim. This limitation applies regardless of the theory of liability.

We do not guarantee the approval of any SR&ED claim or funding application. Government agencies make independent decisions regarding eligibility and claim amounts.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Henderson Consulting & Associates and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without our express written permission.

9. Website Use

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit any viruses or malicious code
  • Interfere with the proper functioning of the website
  • Collect or harvest any information from the website without authorization

10. Termination

Either party may terminate an engagement in accordance with the terms of the applicable engagement agreement. Upon termination, you remain responsible for payment of fees for services rendered and expenses incurred prior to termination.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ontario.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

13. Contact Information

If you have any questions about these Terms, please contact us:

Henderson Consulting & Associates

Email: info@hendersonassociates.ca